Infiniwin Terms and Conditions – Official Platform Usage Terms

1Acceptance of Terms

These Terms and Conditions ("Agreement") govern your use of the website, mobile app, and all services provided by infiniwin under the domain infiniwin.fun. By accessing or using any part of the Infiniwin platform, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use Infiniwin's services. Infiniwin reserves the right to amend, add to, or replace any part of this Agreement at any time by providing appropriate notice to registered users.

2Account Eligibility

To register and use infiniwin's services, you must meet the following eligibility requirements:

• At least 18 years old on the date of registration.
• Possess full legal capacity to enter into binding agreements.
• Not a resident or citizen of any country that restricts access to online betting platforms.
• Never been banned or suspended from using the infiniwin platform previously.
• Use the platform for personal and entertainment purposes only, and not on behalf of any other party.

Infiniwin reserves the right to request identity verification documents (KYC) at any time to confirm user eligibility. Failure to provide the required documents within the stipulated timeframe may result in temporary account suspension.

3 ">Registration & Account

Each user is only permitted to register one account only at infiniwin. Multiple account registrations, whether using different names, phone numbers, emails, or bank account numbers, are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

During the registration process, you are required to provide accurate, complete, and up-to-date information. infiniwin will not be held responsible for any losses arising from incorrect or incomplete information provided by the user.

• Full name as shown on a valid identity card or passport.
• An active and reachable Malaysian phone number.
• A valid and active personal email address.
• Bank account number or digital wallet registered in your own name.

You are fully responsible for maintaining the confidentiality of your Infiniwin account password. If you suspect any unauthorized access to your account, please contact our support team immediately via Live Chat.

4Deposits & Withdrawals

Infiniwin processes all financial transactions in Malaysian Ringgit (MYR). Supported payment methods include DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are credited to your Infiniwin account as soon as the payment is confirmed by the payment service provider.

The terms relating to deposits and withdrawals are as follows:

• Minimum and maximum deposit amounts are subject to the limits set for each payment method.
• Withdrawal requests will be processed within 1 to 3 working days, depending on the selected payment method.
• Withdrawals may only be made to a bank account or digital wallet registered in the same user's name.
• Infiniwin reserves the right to request additional verification before approving large withdrawal amounts.
• Infiniwin does not charge any fees for standard deposits or withdrawals; however, your banking service provider may impose their own charges.

5Betting Rules

All wagering activity on the infiniwin platform is subject to the specific rules of each game or betting category. Users are responsible for understanding the applicable rules before placing any bets.

• Every bet that has been confirmed and accepted by the infiniwin system is final and cannot be cancelled.
• Infiniwin reserves the right to void or suspend bets suspected of involving fraud, market manipulation, or system abuse.
• In the event of a technical error resulting in incorrect odds or game information being displayed, infiniwin reserves the right to void the affected bets and return the stake to the user.
• The use of automated software, bots, or any tools designed to exploit the infiniwin system is strictly prohibited.
• Bets placed using funds obtained unlawfully or through fraudulent activity will be voided without compensation.

Infiniwin uses AI-powered fraud detection technology to monitor all betting activity in real time. Any suspicious activity will be investigated and appropriate action will be taken.

6Bonuses & Promotions

Infiniwin offers a variety of bonuses and promotions to registered members from time to time. Each bonus offer is subject to specific terms and conditions stated in the relevant promotion announcement.

• All bonuses are subject to wagering requirements that must be met before a withdrawal can be made.
• Bonuses may only be used for wagering purposes on the Infiniwin platform and cannot be directly converted to cash.
• Infiniwin reserves the right to cancel or modify any bonus offer at any time without prior notice if there are indications of abuse.
• Each user is eligible for each promotion once only, unless otherwise stated in the relevant promotion's terms.
• Using multiple accounts to claim bonuses repeatedly is prohibited and may result in account closure and forfeiture of all bonuses and balances.

7Security & Privacy

Infiniwin takes the protection of users' personal data seriously. All information you provide to us is collected, stored, and processed in accordance with the Infiniwin Privacy Policy, accessible at Privacy Policy page us.

• Your personal data is protected by 256-bit SSL encryption at all times.
• Your account information will not be shared with any third party without your consent, unless required by law or court order.
• You are responsible for ensuring that the device used to access Infiniwin is secure and free from malware.
• Infiniwin will never ask for your password via email, Live Chat, or any other communication channel.
• Two-factor authentication (2FA) is strongly recommended and can be enabled through your account settings.

8Responsible Gaming

Infiniwin fully supports responsible betting practices. We believe betting should be an enjoyable form of entertainment, not a source of stress or financial hardship.

Our platform provides the following tools to help users play responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your own budget.
• Loss Limit: Cap the maximum loss amount for a given time period.
• Cool-Off Period: Take a temporary break from the platform for a duration of your choosing.
• Self-Exclusion: Choose to permanently self-exclude from the platform if needed.
• Reality Check: Set periodic reminders to keep track of the time you spend on the platform.

For more information on responsible gaming and available support resources, please visit Responsible Gaming page us.

9Account Closure & Suspension

Infiniwin reserves the right to suspend or close any user account for the following reasons without prior notice:

• Violation of any term set out in this Agreement.
• Facilitating or confirming fraudulent activity, money laundering, or any other illegal activity.
• Failure to pass the KYC verification process within the stipulated timeframe.
• Registration of more than one account by the same user.
• Use of unauthorized software or methods to exploit the platform.
• Account closure requested by the user.

If an account is closed at the user's request or due to a non-fraudulent terms violation, any valid balance will be returned to the user after all checks are completed. In cases involving fraud or serious misconduct, infiniwin reserves the right to withhold the account balance pending the outcome of an investigation.

10Limitation of Liability

To the extent permitted by applicable law, infiniwin will not be liable for any direct, indirect, incidental, or consequential losses arising from:

• The use of or inability to use the infiniwin platform.
• Service disruptions caused by system maintenance, third-party technical failures, or circumstances beyond our control.
• Wagering losses arising from valid game outcomes or betting decisions.
• Unauthorized access to a user's account resulting from the user's own negligence in safeguarding their password.
• Delays in transaction processing caused by the payment service provider.

The maximum total liability of Infiniwin to any user under any circumstances shall not exceed the amount deposited by that user in the 30 days prior to the claim being made.

11Changes to Terms and Conditions

Infiniwin reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to registered users via email or an in-platform notice at least 14 days before those changes take effect.

Your continued use of the infiniwin platform after the effective date of any changes constitutes your acceptance of the updated Terms and Conditions. If you do not agree with the changes made, you have the right to close your account before those changes take effect.

It is the user's responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest applicable version.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of infiniwin's services, our team is ready to assist you:

• Live Chat: Available 24/7 directly through the infiniwin platform for immediate response.
• Email: [email protected] – response within 24 business hours.
• FAQ: Visit our FAQ page for answers to frequently asked questions.